Office UK:
Mobile: +44 7588 397 904
Fax: +254 20 374 9940
Address:
25 Gabriel Close
Hanworth, Feltham
TW13 6YE
London
Office Kenya:
Tel: +254 722 516 185
Address:
2nd Floor
Trishul Towers
Murang'a Road
Nairobi
Customer Support Services
High quality customer service is the hallmark of a successful public transportation system and operation. IAT’s Customer Support Services complements your customer service program by bringing a personal touch.
Our Customers Support Services staff maintain the highest standards of customer care across customer touch points:
- Your customer call centre
- Email and internet services
- Mail room processing
- Back office system support
- Card fulfilment and distribution
To meet your customers’ ongoing service needs, IAT Customers Support Services professionals have an in-depth knowledge of your fare system and the revenue management application in particular. Our applications are easily configured and setup and can accommodate complex business rules and provide greater flexibility for your Customers.
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